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Four factors that drive a franchise network’s success

Four factors that drive a franchise network’s success

By Sasha-Lee de Bod

Penny from the Big Bang Theory was informed on numerous occasions, over a period of time that: “Your ‘check engine’ light is on”. Her response evolved from “Mm-hmm”, “yeah it’s okay” to “yeah, I gotta put a sticker over that”.  In our experience, many franchisors fail to perceive, recognise and address real problems that could ultimately reduce the success of the franchise network as a whole.

12 Mistakes franchisors make

12 Mistakes franchisors make

By Eric Parker and Sasha-Lee de Bod

In these tough economic times, franchising is the solution to support small business people.  According to the Franchise Association of South Africa August 2017 survey statistics the estimated turnover for the franchise market is R587 billion Rand, which is 13,3% of the South African GDP. In total, some 20 000 people are employed by franchisors, while 323 592 are employed by franchisees.

How to turn an operations manual into a management tool

How to turn an operations manual into a management tool
Over the years Franchising Plus has been at the forefront of the move to take operations manuals online. For the most part, the requirements of the manual remain the same, but the format and presentation is different.  The online manual is now presented in a user-friendly way, allowing users to easily search for the information and resources they need. Furthermore, updating the manual and making changes available to the network is a breeze and happens in real time. But there’s more! We have taken things a step further with the introduction of our complete franchise management portal which addresses franchisor complaints and concerns.

Make the leap to a business format franchise

Make the leap to a business format franchise
by Eric Parker and Sasha-Lee de Bod

Throughout the years franchising has evolved over a spectrum of owner operator mechanisms, where it started with very loose control by the franchisor versus the strict control of Business Format Franchising we see in franchised networks today.

Know Your Rights

Know your rights
by Melissa Eva

The relationship between a Franchisee and Franchisor gives rise to rights and responsibilities between the two parties. It is interesting to note that these rights and responsibilities are not only governed by what they have agreed upon in the franchise agreement, but also by some South African legislation.