Franchising Plus Training has been specialising in business development training since 2001. With our team's extensive experience in franchising, retailing and general business management, we have been able to develop courses that can really make a difference in the life of a business owner.

Franchising Plus Training is headed up by Annie Baptiste. She was instrumental in developing the training material used by Franchising Plus and negotiating an alliance with the Institute for Marketing Management (IMM) who accredit the courses offered by Franchising Plus.

Annie provides and develops ongoing training for the IMM Business School of Marketing as well as in-house Franchising Plus courses, specialising in Business Skills for entrepreneurs, franchising training in general as well as the development of new material.

Franchising Training Courses

Advanced Franchise Training

Managing Franchisee Performance

Basic Business Skills

Basic Business Finance

Marketing & Sales Workshop

Franchise by Numbers

Franchising Training Courses

Franchisee courses:

• Introduction to franchising
• Basic Business Skills
• Basic Business Finance

Existing franchisors courses:

• Advanced Franchise Training
• Managing franchisee performance
• Basic Business Finance
• Marketing & Sales
• Retail Management

New franchisors courses:

• Franchise By Numbers

Other

• Company specific courses developed to your needs
• Conference speaking

The following courses are offered in-house and are customised to the specific needs of the client. Contact Annie Baptiste on This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further information and customisation of modules to your specific business needs.

Advanced Franchise Training

This three day course is an intensive workshop for franchisor staff or newcomers to franchising. All aspects of franchising are covered including the franchise package, selection and recruitment of franchisees, training and managing franchisees, communication and maintenance of standards. Role plays and case studies, facilitated by experts in franchising, form an integral part of the programme ensuring practical exposure to franchising.

Managing Franchisee Performance

This three-day programme is for people who conduct field visits to franchised as well as company owned outlets. For years it has been believed that forms and incentives are the be all and end all of effective field visits. It has been proven that a motivated franchisee with well trained staff gets it right every time. This course aims to cover all the basics of a good field visit but focuses on imparting the skills needed to ensure standards are maintained, through on the job coaching. Role-plays based on commonly experienced situations form an integral part of this course.

Basic Business Skills

This four day course is everything a new franchisee or other new business owner needs to prepare them for owning their own business. Aspects covered during the course range from preparing a business plan to obtain finance, marketing and operating the business successfully and finally to analysing the operational and financial performance of the business. Whether you are new to operating a business or have been in business before, you cannot afford to miss this programme.

Basic Business Finance

This two-day programme is aimed at providing the non-financial manager with insight into the complexities of finance, using finance as a management tool and the operational impacts of financials. The course is designed to address the most important and common financial issues the non-financial manager might encounter. The course is very practical and will create awareness, understanding and appreciation of financial disciplines with the operationally orientated person.

Marketing & Sales Workshop

This two-day programme is aimed at enabling managers and staff to increase walk-in and phone-in business by creating awareness through local marketing as well as increasing the sales of your products or services by empowering employees with the skills and confidence to facilitate the above outcomes. The course is very practical and will increase sales.

• Business etiquette
• Goal setting and time management
• Customer service

Franchise by Numbers

Having identified a crying need for professional guidance at an affordable price, the experts at Franchising Plus put their heads together and created Franchise by Numbers™. This do-it-yourself programme equips you with the tools you need to develop your franchise in-house. No need to worry about loss of professionalism either, the significant savings that the programme offers are not achieved by cutting corners but result from you doing most of the work yourself, albeit under the guidance of an experienced mentor.

At its core is a workbook that contains the amalgam of the combined expertise of the entire Franchising Pius team. Each module begins with a brief introduction of the concepts to be covered, but this is where any possible similarity with the ubiquitous "How to ... " books that tell you what to do but not how to actually do it ends. A series of worksheets literally forces you to evaluate every single aspect of your existing business. Products, markets, customers, competition and available resources all come under scrutiny. Our experience taught us that the programme works best as a training workshop with non-competing companies.

Praises for Franchise By Numbers;

"I recently attended a Franchising Plus workshop geared at existing and potential franchisors. The workshop was presented by Anita, Annie and Eric. The week spent in their company was well worth is and the fee charged for the workshop was earned 100%. Well done to the Franchising Plus team, you have a dynamic concept and you serve franchisors well."

Kim Montgomery, Just Pure

To find out more, contact Franchising Plus.