Roz has worked in Franchising for over 18 years.
Roz works at Franchising Plus as a franchising trainer. She held the positions of HR Director, Field Service Manager, Operations Manager and ultimately Operations and Training Director for McDonald’s South Africa.
Due to her success in the HR Director role she was selected for McDonald’s APMEA (Asia Pacific, Middle East and Africa) region’s Accelerated Executive Leadership Development Program where she broadened her experience and leadership skills in the areas of human resources, marketing, finance and supply chain.
After a long stint at McDonald’s Roz held the position of COO for Kauai South Africa, for 3 years, where she was primarily responsible for Operations and Training for both company owned and franchised stores.
Prior to establishing her own consulting company in October 2016, she was with Taste Holdings where she led their pizza business unit as Managing Executive for Sub Saharan Africa. The main function of this role was to resource the business to convert the current national pizza outlets to Domino’s Pizza and to launch the brand in South Africa. This role was largely focussed on dealing with the franchisee’s during the conversion process, including the legalities and supply chain changes.
For the last 4 years, she has been consulting to various organizations across South Africa. She assists with setting up operational policies and procedures, executive coaching, training and development and franchising processes. She also does business coaching and mentoring for small businesses and entrepreneur development.
Roz served on the Women’s Leadership Network for McDonald’s South Africa and was involved in the Business Women’s Association of South African, mentoring young women entering the business world. She also assisted in the establishment of the global Ronald McDonald House Charities in SA. Currently, Roz works with the National Council of and for Persons with Disabilities to upskill and find meaningful employment for their members.
Before McDonald’s Roz worked in various HR roles, culminating in the role of HR Manager of Montecasino.
Roz holds a Bachelor of Social Sciences degree and an Honours Degree in Industrial Psychology. She is a professionally qualified coach. has a certificate in Project Management and a certificate in Generic Management.