By Lesley-Caren Johnson As we are all aware, the Coronavirus pandemic and the lockdown in our country has had a detrimental effect on the economy, and on just about every business. Every day we hear the statistics pertaining to unemployment, the number of people who...
By Lesley-Caren Johnson What really sets one organisation apart from another is the know-how, knowledge and expertise it develops over a period of time. This know-how and expertise often take up residence in the heads of the franchisor, the management team and / or...