When:
23rd March 2022 @ 8:30 am – 11:00 am
2022-03-23T08:30:00+02:00
2022-03-23T11:00:00+02:00
Where:
Zoom - Online Platform
Zoom meeting code will be sent out after registration and payment
Cost:
R2 900 excluding VAT per person
Contact:
Roz Sandham
0824122581

FRONT OF HOUSE ONLINE TRAINING

The modules include:

  1. Basic Business Etiquette
  2. Image and behaviour
  3. Communication in a business environment
  4. The customer’s experience
  5. Moments of truth
  6. Improve current customer service
  7. Handling and solving complaints
  8. Retail and merchandising principles
  9. Increasing sales through Personality
  10. Upselling & Cross-selling

 

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