MANAGING FRANCHISEE PERFORMANCE TRAINING COURSE
Who should attend: People who conduct field visits or provide support to franchised as well as company-owned outlets
This three-day programme is for people who conduct field visits to franchised as well as company-owned outlets. For years it has been believed that forms and incentives are the be-all and end-all of effective field visits. It has been proven that a motivated franchisee with well-trained staff gets it right every time.
This course aims to cover all the basics of a good (physical or virtual) field visit but focuses on imparting the skills needed to ensure standards are maintained, through on the job coaching. Role-plays based on commonly experienced situations form an integral part of this course.