News & Articles
Why Is Training Your Franchisees So Important?
By Natalie Veli With the end goal for franchisees to be effective at managing and operating their franchise, they must undergo well organised, formal franchise training. Why do Franchisors need to provide training? To help your franchisees lay solid foundations on...
Back to Basics… Customer Service
By Lesley-Caren Johnson As we are all aware, the Coronavirus pandemic and the lockdown in our country has had a detrimental effect on the economy, and on just about every business. Every day we hear the statistics pertaining to unemployment, the number of people who...
7 Rules and Suggestions on How to Interview and Select Franchisees
by Eric Parker As a franchisor once you have your concept right and your franchise package in place you are now ready for the franchisee roll out. The most important thing for a successful roll out is to select the right franchisees. This is very...
15 Frequently Asked Questions We Encounter as Franchise Consultants
by Sasha-Lee de Bod In view of franchising’s growth in popularity, new concepts appear in the market all the time, and those that have at least one unit operational, profitable, and running for a reasonable period of time are considering franchising as a...
Register for Virtual Book Launch: Fight, Flight or Flourish: How Neuroscience Can Unlock Human Potential
Purchase Fight, Flight or Flourish Register for the Virtual Book Launch on 21 July at 16h00 Use Code FLR for 20% Discount on Checkout About The Book Fight, Flight or Flourish: How neuroscience can unlock human potential takes the latest research in neuroscience...
6 Points on The POPI Act Explained for Business Owners and Franchisors
By Natalie Veli & Sasha-Lee de Bod With the majority of the Protection of Personal Information Act of 2013 (“POPI”), coming into effect in July 2020, businesses will now have a year to comply with the laws, the deadline for compliance would then be the 1st of July...
Franchising Recovery Begins
Issued by FASA From negotiating rental relief with landlords and royalty fees with franchisors to asking for relaxed loan repayments with banks, franchise operators continue their battle to survive the Covid-19 lockdown as trade starts under Level 3 for some franchise...
10 Things Franchise Brands and Corporate Chains Have Been Doing Since Lockdown Started
By Sasha-Lee de Bod Since the implementation of the stringent COVID-19 measures and standards, all businesses have been under tremendous pressure to survive even though most of the industries have been unable to trade. Those that have been fortunate enough to...
How cancer prepared my small business for Covid-19
By Annie Baptiste Disclaimer: This article was initially written in 2019 and it was titled: How my small business survived cancer. On reading it now, it almost feels smug, in the face of our current reality in lockdown. However, cancer was the catalyst to...
