Leveraging Artificial Intelligence In Franchising

Leveraging Artificial Intelligence In Franchising

By Keratilwe Matsapola Artificial Intelligence is a buzzword for many franchises that do not clearly understand how it can tangibly benefit their businesses. However, consumers see AI at work in everyday digital platforms, such as Google and Twitter, as well as...
The Six Steps to Effective Field Service Visits

The Six Steps to Effective Field Service Visits

By Keratilwe Matsapola  A field service consultant’s responsibilities include visiting, mentoring, and training a franchisee or group of franchises in a geographic area.  They provide advice on how to develop and improve customer service, sales, operational...
The Impact of Expanding Rapidly in Franchising

The Impact of Expanding Rapidly in Franchising

By Eric Parker and Keratilwe Matsapola Starting a Business and Franchise When someone starts a business one of their main objectives is usually growth. This is true for franchising too. Franchisors spend a lot of time perfecting and/or optimising their concept,...
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