Franchising Plus
are thought leaders in franchise
development in South Africa.
when implemented correctly
is a powerful tool to grow a business.
We help our clients to achieve
franchise success through hands-on
support and skills transfer.
We believe in the ability of franchising
to achieve true economic empowerment
through small business creation.
Training forms an integral part
of any franchise value proposition.


Annie BaptisteDo you need to train franchise support staff and franchisees? We have a range of training solutions to meet your needs.

Franchising Plus Training has been specialising in business development training since 2001. With our team’s extensive experience in franchising, retailing and general business management, we have been able to develop courses that can really make a difference in the life of a business owner.

Franchising Plus Training is headed up by Annie Baptiste. She was instrumental in developing the training material used by Franchising Plus and negotiating an alliance with different bodies who, in some cases, accredit the courses offered by Franchising Plus.

Annie provides and develops ongoing training for clients in different sectors including retail, food and restaurant, hardware & building as well as finance & banking. Franchising Plus also offer several in-house courses, specialising in Business Skills for entrepreneurs, franchising training in general as well as the development of new material.

Franchising Training Courses

The following courses are offered in-house and are customised to the specific needs of the client.

Contact Annie through the form below for further information and customisation of modules to your specific business needs.

Franchisee courses:

  • Basic Business Skills Course
  • Operational Financial Management

Existing franchisor courses:

  • Managing Franchisee Performance Course
  • Basic Business Finance Course
  • Marketing & Sales Workshop

New franchisor courses:

Field service consultants (FSC) courses

  • The World’s Greatest Multi-Store Leadership Programme

Other courses:

  • Company-Specific Retail Courses Developed to your Needs
  • Conference speaking
  • Category Management

Company specific retail & management training including:

  • Merchandising (1 day)
  • Category Management (1 day)
  • Customer service (2 day)
  • Marketing & Selling (2 day)
  • Operational Financial management (2 day)
  • Presentation skills (2 day)
  • Communication and Teamwork (2 day)
  • Human Resource Management (2 day)
  • Business Planning & strategy (2 day)
  • General Management (2 day)
  • Time Management (1 day)
  • Business Etiquette (1 day)
  • Mentoring & Coaching (2 days)
  • Courageous Conversations (1 day)

R16 900 per day for up to 25 people

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