Franchising Plus
are thought leaders in franchise
development in South Africa.
when implemented correctly
is a powerful tool to grow a business.
We help our clients to achieve
franchise success through hands-on
support and skills transfer.
We believe in the ability of franchising
to achieve true economic empowerment
through small business creation.
Training forms an integral part
of any franchise value proposition.


Do you need to train franchise support staff and franchisees? We have a range of training solutions to meet your needs. Franchising Plus Training has been specialising in business development training since 2001. With our team’s extensive experience in franchising, retailing and general business management, we have been able to develop courses that can really make a difference in the life of a business owner. Franchising Plus Training is headed up by Annie Baptiste. She was instrumental in developing the training material used by Franchising Plus and negotiating an alliance with different bodies who, in some cases, accredit the courses offered by Franchising Plus. Annie provides and develops ongoing training for clients in different sectors including retail, food and restaurant, hardware & building as well as finance & banking. Franchising Plus also offer several in-house courses, specialising in Business Skills for entrepreneurs, franchising training in general as well as the development of new material.

Franchising Training Courses

The following courses are offered in-house and are customised to the specific needs of the client.

Contact Annie through the form below for further information and customisation of modules to your specific business needs.

Franchisee courses:

  • Basic Business Skills Course
  • Operational Financial Management

Existing franchisors courses:

  • Managing Franchisee Performance Course
  • Basic Business Finance Course
  • Marketing & Sales Workshop

New franchisors courses:

Field service consultants (FSC) courses

  • The World’s Greatest Multi-Store Leadership Programme

Other courses:

  • Company Specific Retail Courses Developed to your Needs
  • Conference speaking
  • Category Management




Who should attend:

Cost per person (incl VAT)

Franchise By Numbers

Two days as requested

Aimed at companies who are interested in franchising their businesses, this toolkit is a step-by-step guide to getting it right.

R27 500 per company *includes toolkit

Managing franchisee performancecoaching for success

6 – 8 March – GP

5 – 7 Jun – CT

18 – 20 Sep – GP

Aimed at field service agents, focusing on building relationships, reporting and adding value during visits


R6 300

Operational Financial Management

18 – 19 March

11 – 12 Jul

10 – 11 Oct

Two day financial management course with an operational finance focus for people operating a business or supporting franchisees

R4 600

Business Skills / Business Acumen

4 – 7 Feb

6 – 9 May

9 – 12 Sept

4 – 7 Nov

This four day course is aimed at franchisees/business owners and store managers.  It covers the fundamentals of management and applies these to an operational environment, with specific reference to financial management.

R 6 900

Front of House

18 – 19 Feb

12 – 13 September

Retail orientated training for staff who deal with customers and work on the floor in a service, sales or merchandising position

R3 750

World’s Greatest Multi-Store Leadership Programme

12 – 13 March

9 – 10 April

7 – 8 May

11 – 12 June

Aimed at area managers and field consultants who have to support multiple stores.

2 Days per month for 4 months

R19 450 per person

Franchise Training Calendar

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