Training Event Calendar

Who should attend?

SMME business owners, franchisees and managers

Objective of the course

The objective of this course is to give a new or existing business owner or manager the confidence to manage a business successfully even if he/she has no previous business experience.

How is the course conducted?

The aim of the course is for the delegates to learn and remember as much as possible. To facilitate this a lot of interaction between the delegates is encouraged. Roleplays and exercises form an essential part of this training course.

Handouts

Each delegate will receive a file with notes and exercises as well as a certificate on successful completion of the course.

Franchising Plus and their facilitators pride themselves on their ability to adapt the course content as well as the level of the course to the clients’ needs and abilities. All our courses include tools and tips that can be easily implemented in the businesses.

2019 Basic Business Skills Course Dates:

• 4 – 7 February 2019
• 6 – 9 May 2019
• 9 – 12 September 2019
• 4 – 7 November 2019

Cost

R6 900 (VAT incl.) all inclusive

Group discounts can be negotiated.

Company specific courses can also be conducted.

Eight day programme, conducted over four months

Aimed at

Area managers (FSC) who visit and manage multiple stores in a restaurant or retail group.

Modules:

• Living the brand
• Talent selector
• Leading yourself and others
• Always be coaching
• Always be marketing
• Mastering your time
• Effective store visits
• Achieving your goals

Why is it the world’s greatest?

• Participants can be held accountable
• Focuses on the core Multi-Store Leadership competencies as identified by global research over the last two decades
• Highly interactive
• Tools and templates included (hard & soft copy)
• Extensive practice and FEEDBACK
• Pre & post course assessment
• Webinars during and after course, ensuring further interaction and embedding of training into the workplace
• Lifetime membership into the Multi Store Leader Club which includes:
  • Ongoing webinars
  • Access to articles and resources
  • Ongoing motivation
  • Learning of best practices

Dates:

2 Days per month for 4 months

• 12 – 13 March
• 9 – 10 April
• 7 – 8 May
• 11 – 12 June

Company specific courses available

Cost

Book for five delegates, get one free

• Once off payment: R14 900 per person
• Two payments: R7 900: 50% upfront and 50% halfway through per person
• Four payments: R3 980 per person

Booking

Contact Annie through the form below for more information and to reserve your seat

This three-day programme is for people who conduct field visits to franchised as well as company owned outlets. For years it has been believed that forms and incentives are the be all and end all of effective field visits. It has been proven that a motivated franchisee with well trained staff gets it right every time.

This course aims to cover all the basics of a good field visit but focuses on imparting the skills needed to ensure standards are maintained, through on the job coaching.

Role-plays based on commonly experienced situations form an integral part of this course.

Workshop Outcomes:

• Understanding franchisees, including psychology and lifecycle of the franchisee
• Physiological processes to learning, accepting and changing behaviour
• Role of the Field Consultant
• Skills needed to conduct effective visits
• Six steps to effective field visits
• Giving constructive criticism
• Do’s and don’ts of franchisee visits
• Warning signs of troubled franchisees
• Franchisee motivation
• Maintaining standards in franchised outlets
• Coaching for behavioural change
• Communication and Relationship Management
• Franchise Business Planning, goal setting & SWOT Analysis

Who should attend?

Aimed at field service agents, focusing on building relationships, reporting and adding value during visits

Cost

R6300.00

Dates

• 6 – 8 March 2019 – Gauteng
• 5 – 7 June 2019 – Cape Town
• 18 – 20 September 2019 – Gauteng

Eight day programme, conducted over four months

Aimed at

Area managers (FSC) who visit and manage multiple stores in a restaurant or retail group.

Modules:

• Living the brand
• Talent selector
• Leading yourself and others
• Always be coaching
• Always be marketing
• Mastering your time
• Effective store visits
• Achieving your goals

Why is it the world’s greatest?

• Participants can be held accountable
• Focuses on the core Multi-Store Leadership competencies as identified by global research over the last two decades
• Highly interactive
• Tools and templates included (hard & soft copy)
• Extensive practice and FEEDBACK
• Pre & post course assessment
• Webinars during and after course, ensuring further interaction and embedding of training into the workplace
• Lifetime membership into the Multi Store Leader Club which includes:
  • Ongoing webinars
  • Access to articles and resources
  • Ongoing motivation
  • Learning of best practices

Dates:

2 Days per month for 4 months

• 12 – 13 March
• 9 – 10 April
• 7 – 8 May
• 11 – 12 June

Company specific courses available

Cost

Book for five delegates, get one free

• Once off payment: R14 900 per person
• Two payments: R7 900: 50% upfront and 50% halfway through per person
• Four payments: R3 980 per person

Booking

Contact Annie through the form below for more information and to reserve your seat

This two-day programme is aimed at providing the non-financial manager with insight into the complexities of finance, using finance as a management tool and the operational impacts of financials. The course is designed to address the most important and common financial issues the non-financial manager might encounter. The course is very practical and will create awareness, understanding and appreciation of financial disciplines with the operationally orientated person.

Cost

R4 500

Dates

• 18 – 19 March 2019
• 11 – 12 July 2019
• 10 – 11 October 2019